Setting up a Hangup Module
You have already learned that you can hang up on your callers by adding a Hangup Action to an Actions
List. You can also set up a Hangup Module. Each time you want to hang up on your callers within a
Response, you would just add a Goto Action that points to the Hangup Module.
A Hangup Module is simply a Module with a Hangup as its Terminal Action, just like a Goto Module is a
Module with a Goto as its Terminal Action, and a Transfer Module is a Module with a Transfer as its
Terminal Action.
- Return to the Call Flow View
- Double click on the Hangup Module to open it. (Click on the picture, not on the words.)
- Expand the Main by clicking on the plus sign [+] to the left of the word "Main".
- Right click on the word "Main" and choose "Add Vox" from the popup menu.
- Double click on the word "None" in the Properties Table.
- Double click on "Library" in the yellow box that appears.
- Double click on "SELECT" in the Properties Table.
- The "Open Vox" dialog will open containing the Library Vox you created earlier.
-
Click once on "Goodbye" to highlight it.
- Click "OK".