Which Cards Do I Need?

The Platform Call Handler supports the following cards, depending on the sort of telephone lines you are using.

For POTS (plain old telephone service) and analog lines, you'll need some combination of either the D/41JCT-LS which supports 4 phone lines, or the D/120JCT-LS which supports 12 phone lines

For robbed-bit T1 digital lines (not ISDN), use the D/240JCT-1T1 with support for one T1 line (24 channels) or the D/480JCT-2T1 which supports two T1 lines (48 channels).

For ISDN lines, use the DMV/V480A-2T1 card with support for two T1 lines (46 channels), or DMV/V960A-2T1 with support for four T1 lines (92 channels).

If you are connecting to a digital PBX of the following types:

You will also need to use a D/42JCT-U card (support for 4 phone lines with a special digital cable).

Can I use a different card?

While it is possible that an unlisted Dialogic card will work with the Call Handler, LumenVox only tests the Speech Platform with the listed cards and thus cannot say whether other cards will function properly.

At a minimum, it is necessary that the card used must support Continuous Speech Recognition (CSP), and that the card be configured with the proper firmware so that CSP is enabled. This is particularly important if you plan to use a card.

The card must also have a CT Bus if you are using it in conjunction with other Dialogic cards in the system.

Please note that if you decide to use a card not on this list, that LumenVox is unable to provide support for this configuration. We strongly recommend you plan on using one of the cards on the supported list.

What About HMP?

The LumenVox Speech Platform offers very limited compatibility with Dialogic's Host Media Processing technology. The Platform's HMP compatibility is primarily intended to be used for development purposes and is not intended for use in production systems. It is not complete and is missing certain key HMP features.

LumenVox certifies only certain releases of the Speech Platform to work with specific versions of the HMP package. You may contact technical support for more information about which Platform releases work with which HMP versions.

If you have a project that would require full HMP support with the Speech Platform, please contact LumenVox sales to discuss it.

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