Renew Licenses

When the maintainance on a license expires, it needs to be renewed on the LumenVox website. Being current on your maintainance allows you to use the same license with the latest LumenVox software. On renewal of the license maintainance the renewed license file needs to be downloaded and installed on the license server. The License Server utilities are used to install it. The license server needs to be running to renew the licenses.

If you have purchased Subscription Licenses, maintainance is included and there is no maintainance renewal process.

Installing Licenses on Linux and Solaris

10.2

If running 10.2, the LumenVox Dashboard installed on a windows machine may be used to renew the license file for a linux machine. If a windows machine is not available for the LumenVox Dashboard, please use the instructions for "10.1 and prior" installation below.

To use the LumenVox Dashboard,

1. The LumenVox Manager needs to be installed and run on the machine with the License Server.
2. The LumenVox Dashboard needs to be installed and run on a windows machine.
3. Verify that the License Server is running on the machine where licenses are going to be installed.
4. Go to the Licensing View in the LumenVox Dashboard.
5. If the machine with the License Server has not already been added to the LumenVox Dashboard's Machine list displayed in the upper frame:
   1. Add the machine with the License Server by right clicking on the upper frame in the Licensing View and selecting Add Machine.
   2. Enter the Machine Name, IP Address and LumenVox Manager Service Port number in the General tab.
   3. Enter the Username and Password in the Security tab if the LumenVox Manager on the machine with the License Server has been set up in authentication mode. The mode can be verified by looking at the configuration settings of the LumenVox manager on the machine with the License Server.
6. Select the machine with the License Server in the upper frame.
7. Right click on Licenses in the lower frame and select Renew License.
8. Follow the Licensing Wizard providing it with the location of the renewed License file.

You may now use your licenses with the most current LumenVox Products. If the Client is on a different computer from the License Server, you will want to configure where the Client checks for licenses.

10.1 and prior

If running a 10.1 or prior installation, or if you cannot use the LumenVox Dashboard on a 10.2 installation, run the following command on the machine hosting the licenses:

/usr/bin/lv_license_manager -m Licensefile

where Licensefile is the path to the renewed license file you downloaded earlier.

You may now use your licenses with the most current LumenVox Products. If the Client is on a different computer from the License Server, you will want to configure where the Client checks for licenses.

Installing Licenses on Windows

10.2

To use the LumenVox Dashboard,

1. The LumenVox Manager needs to be installed and run on the machine with the License Server.
2. The LumenVox Dashboard needs to be installed and run on a windows machine.
3. Verify that the License Server is running on the machine where licenses are going to be installed.
4. Go to the Licensing View in the LumenVox Dashboard.
5. If the machine with the License Server has not already been added to the LumenVox Dashboard's Machine list displayed in the upper frame:
   1. Add the machine with the License Server by right clicking on the upper frame in the Licensing View and selecting Add Machine.
   2. Enter the Machine Name, IP Address and LumenVox Manager Service Port number in the General tab.
   3. Enter the Username and Password in the Security tab if the LumenVox Manager on the machine with the License Server has been set up in authentication mode. The mode can be verified by looking at the configuration settings of the LumenVox manager on the machine with the License Server.
6. Select the machine with the License Server in the upper frame.
7. Right click on Licenses in the lower frame and select Renew License.
8. Follow the Licensing Wizard providing it with the location of the License file.

You may now use your licenses with the most current LumenVox Products. If the Client is on a different computer from the License Server, you will want to configure where the Client checks for licenses.

10.1 and prior

To install the license you just downloaded, you must first connect to the License Server:

1. Go to Start > Programs > LumenVox > License Server > License Administrator.
2. Type in the License Server's IP address. If the License Server is running on the machine you are using, the local machine's IP address is 127.0.0.1.
3. Click "Connect." The server status should change to "Connected."

Once you have connected to the License Server, you need to install the license:

1. Click "Renew license."
2. Select the license file just downloaded from the Web site.
3. The license should be renewed.
   

You may now use your licenses with the most current LumenVox Products. If the Client is on a different computer from the License Server, you will want to configure where the Client checks for licenses.