Generating a Server ID File

To install licenses on a machine, you must create a Server ID File that contains the hardware information for that computer. The Server ID File contains information such as the MAC address, hard drive serial number, and other data unique to the machine for which it is generated. This information is used to tie the license to that machine, so that the license cannot be moved to another machine once generated. The License Server needs to be running to gerenerate the Server ID file.

If you have purchased Subscription Licenses, then read here for instructions on using them.

Since 10.2 (July 2011), the LumenVox Dashboard installed on a windows machine can be used to generate the Server ID file for any machine (windows or linux) with a running License Server as long as the LumenVox Manager is installed and running on the machine with the License Server.

Generating Server ID Files on Linux

10.2

If running 10.2, the LumenVox Dashboard installed on a windows machine may be used to create the Server ID file for a linux machine. If a windows machine is not available for the LumenVox Dashboard, please use the instructions for "10.1 and prior" installation below.

To use the LumenVox Dashboard,

The LumenVox Manager needs to be installed and run on the machine with the License Server.
The LumenVox Dashboard needs to be installed and run on a windows machine.
Verify that the License Server is running on the machine where licenses are going to be installed.
Go to the Licensing View in the LumenVox Dashboard.
If the machine with the License Server has not already been added to the LumenVox Dashboard's Machine list displayed in the upper frame:
1. Add the machine with the License Server by right clicking on the upper frame in the Licensing View and selecting Add Machine.
2. Enter the Machine Name, IP Address and LumenVox Manager Service Port number in the General tab.
3. Enter the Username and Password in the Security tab if the LumenVox Manager on the machine with the License Server has been set up in authentication mode. The mode can be verified by looking at the configuration settings of the LumenVox manager on the machine with the License Server.
Select the machine with the License Server in the upper frame.
Right click on Licenses in the lower frame and select Create Server ID File.
Follow the Licensing Wizard providing it with a folder location to create the Server ID file.
Note down the location where the info.bts file was created.

Proceed to Uploading and Downloading License Files.

10.1 and prior

If running a 10.1 or prior installation, or if you cannot use the LumenVox Dashboard on a 10.2 installation, run the following command on the machine hosting the licenses:

/usr/bin/lv_license_manager -g path

where path is the location you would like to use for the Server ID file. For example, if you wanted to create the server ID file in the opt directory, you would type

/usr/bin/lv_license_manager -g /opt/Info.bts

(If you do not have a Web browser installed on the same machine as the License Server, use a tool such as scp to move the Info.bts file to a computer with a Web browser and an Internet connection.)

Proceed to Uploading and Downloading License Files.

Generating Server ID Files on Windows

Prior to 10.2, the License Administrator was used to view, install, uninstall and renew licenses. Since 10.2 (July 2011), the LumenVox Dashboard has been used to view, install, uninstall and renew licenses. The LumenVox Dashboard is compatible with post 9.0 License Servers as long as the LumenVox Manager (available since 10.2) is installed and running on that machine.

10.2

To use the LumenVox Dashboard:

The LumenVox Manager needs to be installed and run on the machine with the License Server.
The LumenVox Dashboard needs to be installed and run on a windows machine.
Verify that the License Server is running on the machine where licenses are going to be installed.
Go to the Licensing View in the LumenVox Dashboard.
If the machine with the License Server has not already been added to the LumenVox Dashboard's Machine list displayed in the upper frame:
1. Add the machine with the License Server by right clicking on the upper frame in the Licensing View and selecting Add Machine.
2. Enter the Machine Name, IP Address and LumenVox Manager Service Port number in the General tab.
3. Enter the Username and Password in the Security tab if the LumenVox Manager on the machine with the License Server has been set up in authentication mode. The mode can be verified by looking at the configuration settings of the LumenVox manager on the machine with the License Server.
Select the machine with the License Server in the upper frame.
Right click on Licenses in the lower frame and select Create Server ID File.
Follow the Licensing Wizard providing it with a folder location to create the Server ID file.
Note down the location where the info.bts file was created.

Proceed to Uploading and Downloading License Files.

10.1 and prior

Launch the License Administrator by choosing:
Start > Programs > LumenVox > License Server > License Administrator.
Type in the License Server's IP address. If the License Server is running on the machine you are using, the local machine's IP address is 127.0.0.1.
Click "Connect." The server status should change to "Connected."
Click "Create Server ID File."
The file, called Info.bts, will be saved in the License Server installation directory, by default at C:\Program Files\Lumenvox\License Server\
Proceed to Uploading and Downloading License Files.