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Four ways LumenVox enables partners to deliver voice-enabled customer experiences
In its top customer service predictions for 2021, Forrester Research noted: “Voice will be the channel for service as empathy takes center stage.” There is an increasing need to accelerate digital transformation for voice-enabled channels. LumenVox makes digital transformation possible with innovative voice technology. And we do that together with our partners. For over twenty […]
LumenVox Announces Upcoming Partner Skills Certification Technical Training
LumenVox is excited to announce our upcoming Partner Skills Certification technical training on June 15-16 from 9am-1pm PT/ 12pm-4pm ET each day. The training is open to all LumenVox partners at no cost. By enlisting in the training and certification path, we will ensure that your solution design and delivery teams are comfortable in their […]
LumenVox Partner Skills Certification
As a foundational component supporting our channel partners and partner-focused business model, LumenVox offers a Lumenvox Partner Skills Certification Program. The Skills Certification process includes a training class and exam. The training provides basic knowledge transfer around LumenVox software and related tools. In the class, we provide partners with an overview and basic principles of […]
Speech Recognition 101
Most people have encountered speech recognition technology and many use it on a daily basis. This could mean using a smart speaker at home, a chatbot to order takeout, or dictating notes to save time and effort at work. When you consider that one study predicted that 44.2% of internet users and 38.5% of the […]
