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White papers

Insights for Speech & Voice Recognition

To support the accelerating pace of innovation and change, businesses will prioritize modular applications that deliver their functionality as API/event-first business components. Technology and service providers will modernize their offerings to support composable application architecture.
Featured
To support the accelerating pace of innovation and change, businesses will prioritize modular applications that deliver their functionality as API/event-first...
Featured
This eBook covers LumenVox’s new Speech Recognition engine that uses AI and deep neural networks to drive a quantum leap...
Speech Recognition
Your CX may be worse than you think. Making sense of which CX channel to use for each customer interaction.
white paper
This eBook covers the pros and cons of choosing Nuance, Google, Amazon for speech recognition. Learn how to get more...
Speech Recognition
LumenVox is recognized for its visionary understanding of the future and effectively addressing new challenges and opportunities. 
Learn why and how LumenVox’s new end-to-end DNN ASR engine can help Improved Accuracy: Deep Neural Networks deliver a level of...
Speech Recognition
Make every second count with Call Progress Analysis Get fewer inbound calls: when customers receive up-to-date, relevant information, they do...
Call Progress Analysis
There’s a better way for Call Centers to Connect with Customers Learn more about what CPA is, how it works,...
Call Progress Analysis
Learn how a next-generation ASR system saves companies time and money wasted on transcription errors and training. Companies using legacy...
Speech Recognition
Leverage your customers’ unique voice for an enhanced customer experience Authenticate customers securely: Voice biometrics are one of the safest...
Active voice biometrics

Ready to create an extraordinary voice experience for your customers?​