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Finding the Right On-Premise Nuance Replacement
Nuance on-premise is reaching end-of-life in 2025. Do you have a plan to find a replacement? You need to not just stay on-premise but also likely want to match – if not improve – upon your existing speech capabilities with a Nuance replacement. And you ideally want a technology that can drop in without disrupting […]
Gartner® Predicts 2023: Composable Applications Accelerate Business Innovation
To support the accelerating pace of innovation and change, businesses will prioritize modular applications that deliver their functionality as API/event-first business components. Technology and service providers will modernize their offerings to support composable application architecture.
Composable CX and the Conversational Cloud
Join LumenVox and Opus Research as they discuss how you can boost customer satisfaction, ensure business continuity, and reduce TCO through composable CX.
Composable CX: 5 Reasons It’s a Huge Trend
Learn why Composable CX is an emerging trend and how it can impact your business.
How to Seamlessly Voice-Enable Applications with LumenVox
Originally published on CX Today, authored by Elliot Mulley-Goodbarne One of the biggest challenges that companies face in maintaining relationships with customers is ensuring interactions are as smooth as possible. This is a problem that businesses continue to wrestle with, especially as platforms continue to emerge as places to engage with customers. As technology evolves, people […]
How Voice Technology Secures the Financial Services Industry
Originally published on nojitter.com, authored by Joe Hagan, LumenVox Chief Product Officer Over the past few years, voice technology has experienced a rapid expansion into areas of business management and communications. Simultaneously, consumers are increasingly comfortable using voice technology to assist them with daily tasks. In the U.S. alone, an estimated 128 million people use a voice assistant […]
The Power of Voice Throughout the Customer Experience
Emotion, Ease, and Effectiveness. Learn more about the 3 E’s of CX during our exclusive 30-minute on-demand webinar. Guest speaker Max Ball, Principal Analyst at Forrester, and Joe Hagan, CPO at LumenVox, share data and insights.
Unlocking the Competitive Advantage for XaaS Providers
Originally published on vmblog.com, authored by Joe Hagan, LumenVox Chief Product Officer A growing number of cloud-based companies are seeking voice-enabled tools to improve customer communications. To help elevate customer experience and accelerate time to market, Everything-as-a-Service (XaaS) providers are increasingly installing best-of-breed technologies as native components. Some of the more integral of these components are […]
Embracing the Cloud to Deliver Powerful Voice Experiences
Understanding Containers and Modularization Watch our exclusive 30-minute on-demand webinar to find out how to support an every-growing and diversifying customer base with meaningful, accurate, and scalable voice experiences through the cloud. During the session, Nigel Quinnin, Distinguished Engineer at LumenVox, will discuss the shift to the cloud and containerization. The future of voice technologies […]
Migrating to the Conversational Cloud Made Easy
By Dan Miller | Lead Analyst and Founder, Opus Research Back in the 1970s, songwriter Ry Cooder penned a song that should be the anthem for the age of The Conversational Cloud. It starts with the musical question: “How can you keep on movin’ unless you migrate too?” As IT professionals and contact center administrators […]
Speech Technologies are Poised to Disrupt the Patient Experience, According to Recent Survey
LumenVox and SpinSci State of Healthcare and Innovation Survey Findings highlight overdue shift in healthcare investments in AI, speech technology, and security with the patient experience at the forefront. LumenVox, a leading provider of speech and voice technology, and SpinSci, a patient digital engagement and workflow efficiencies company, recently announced the results for the State […]
