Case Studies – Lumenvox

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Case Studies

Feb. 9, 2023

Agents were wasting time on misclassified voicemail, so Smartz Solutions made the call

Agents were wasting time on misclassified voicemail, so Smartz Solutions made the call Smartz Solutions gives businesses answers to almost every communications challenge. The cloud-based, omnichannel company brings together customer and employee experience on one platform. But a new piece of consumer technology threatened to get in the way. Straight...

Global CPaaS Company Delivers Absolute Precision with its Outbound Messaging Strategy

Dec. 7, 2022

Healthcare Products and Services Provider Makes it Easier for Patients to Submit Test Results

Dec. 7, 2022

Mobile Operator Focuses on Emerging Markets to Deliver Convenient and Secure Authentication

Dec. 7, 2022

Deutsche Post DHL Provides a Faster, More Secure Way to Speech-Enable the Customer Experience

Dec. 7, 2022

US Domestic Airline Reimagines the Caller Experience with a Faster, More efficient IVR

Dec. 7, 2022

Verascape needed to detect answering machines in outbound calls

Dec. 6, 2022

Community Health Choice Reduces Wait Times and Streamlines Open Enrollments

Dec. 6, 2022

Security Service Federal Credit Union Improves User Experience and Call Completion Within Their IVR

Dec. 6, 2022

Streamlining the Customer Experience and Reducing Costs for Government Agencies

Dec. 6, 2022

AAA Arizona Automates Member Services by Speech-enabling its IVR

Dec. 6, 2022

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