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Lucy, Envision, and Linc are now part of Capacity!
Lucy, Envision, and Linc are now part of Capacity!
Fulfill your biggest business needs with conversational AI-powered applications (including chatbots) to keep you on the cutting edge.
No matter where they’re calling from (or texting or typing) the conversation can pick up where your customer left off.
There are only so many customer service agents. Next time the call volume spikes, feel support on every side, with AI chatbots and voice assistants ready to resolve customer queries, with call categorization based on interaction history, voice patterns, and context. When the IVR steps in, your contact center agents can focus on providing great customer experience for more complex calls.
Provide convenience, maintain persistence, and fulfill promises to the most demanding consumer base yet.
Transform your speech solutions with conversational AI technology that uses NLP and NLU to understand, interpret, and grasp human language.
Fully catered to you and your customers’ needs
Sales teams can upsell and cross-sell with extra support
Conversational AI creates consistency, aids marketing plans, and continues learning with every call
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