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Lucy, Envision, and Linc are now part of Capacity!
Lucy, Envision, and Linc are now part of Capacity!
Boost your brand with dynamic, professional audio in your contact center Prevent fraud with voice biometrics, and get the right message to the right person, every time.
Communicate efficiently, and eliminate frustrations for your customers.
Fraudulent and identity theft is on the rise, attacking call centers. Don’t be an easy target--stop fraudsters in their tracks with voice biometrics, and ensure your customers’ identity with voiceprint verification on every call.
Happy agents make for happy customers, which make for a better bottom line.
IVR with automation and biometric authentication keeps every customer happy and secure, while protecting your bottom line.
Scale your business up to millions on-prem, cloud, or a hybrid model with any language or accent
Keep your existing IVR systems and VoiceXML platforms, and easily integrate our technology
Choose the pieces of our technology stack that will work best for your contact center business
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