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Lucy, Envision, and Linc are now part of Capacity!
Lucy, Envision, and Linc are now part of Capacity!
20 years of illuminating voices and transforming customer communication. Our flexible, affordable technology enables you to effortlessly build secure self-service and customer-agent interactions. Our full suite of speech and voice authentication technology, helps you establish strong customer relations with speed and safety. We’re the ideal partner for you, because you and your customers come first..
20 years of AI speech technology
Dozens of awards for innovation and technical excellence
Advancing AI in speech automation and authentication
Rely on us to give you need to understand, navigate and assess your project at every turn, so you can build your ideal customer voice experience.
We’re committed to supporting our partners and their customers.
LumenVox’s core speech technology is certified by both ISO 27001 and Common Criteria for our technology, consulting, deployments and customer support.
LumenVox technology is used internationally by over 300 banks, telecom service providers, 511 operations, and nearly 2,000 other resellers and developers.
With multi-platform support including Asterisk, AVAYA, Cisco, Enghouse, Five9, SpinSci, Telnyx, Twilio, Waterfield and more, the sky’s the limit. Let’s make it happen.
Intelligence is key, but so is curiosity. We truly love collaborating to solve our client’s customer issues with AI-driven speech and voice technology. Our team’s hunger for innovation will keep us fighting the status quo. If it’s not high-performing or customer-centric, we’ll find another approach. And in everything we do, we operate with integrity and transparency.
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