Lucy, Envision, and Linc are now part of Capacity!

Featured Resources

Nuance on-premise is reaching end-of-life in 2025. Do you have a plan to find a replacement?  You need to not just stay on-premise but also likely want to match –...
Blog
To support the accelerating pace of innovation and change, businesses...
White papers
Join LumenVox and Opus Research as they discuss how you...
Events
Dec. 5, 2022
Learn why Composable CX is an emerging trend and how it can impact your business.
Blog

Our Blog Posts

Feb. 27, 2023
We live in a scary world, indeed. But there are measures you can take to strengthen your protection and voice password spoofing.
Dec. 8, 2022
Looking to leave Nuance for another ASR provider? This blog shows you how easy it is to make the switch.
Nuance on-premise is reaching end-of-life in 2025. Do you have a plan to find a replacement?  You need to not...
Dec. 13, 2022
We compared Nuance to three major speech recognition alternatives – Google Cloud, Amazon Transcribe, and LumenVox – across several key categories, including accuracy, price, and support.

Our Events

Join LumenVox and Opus Research as they discuss how you can boost customer satisfaction, ensure business continuity, and reduce TCO...
Emotion, Ease, and Effectiveness. Learn more about the 3 E’s of CX during our exclusive 30-minute on-demand webinar.  Guest speaker...
Understanding Containers and Modularization Watch our exclusive 30-minute on-demand webinar to find out how to support an every-growing and diversifying...
In the coming year enterprises will look at various technologies to improve their customer experience initiatives, and one of the...

Our White papers

To support the accelerating pace of innovation and change, businesses will prioritize modular applications that deliver their functionality as API/event-first...
This eBook covers LumenVox’s new Speech Recognition engine that uses AI and deep neural networks to drive a quantum leap...
Your CX may be worse than you think. Making sense of which CX channel to use for each customer interaction.
This eBook covers the pros and cons of choosing Nuance, Google, Amazon for speech recognition. Learn how to get more...

Ready to create an extraordinary voice experience for your customers?​