Application Tuning

CPA Integration Training

This half day course provides the knowledge and skills necessary to incorporate the LumenVox Call Progress Analysis into your outbound application to determine if the call was answered by a human or a machine. This course is intended for software developers familiar with telephony applications, CCXML and VXML.

Class Information

Class Length: Half day Location: San Diego, CA
or via live Webinar
Pricing: $1,000

Prerequisites

Please have the LumenVox Speech Recognizer, License Server and Speech Tuner installed and running. If you need help, please contact us.

Contact

Contact a LumenVox sales representative or
call 1-877-977-0707 to sign up for a class or for further information.

Overview

  1. Features of LumenVox Call Progress Analysis (CPA)
  2. What's needed
  3. How to customize your own grammar
  4. How to collect your results
  5. Using the sample outbound application provided by LumenVox
  6. Technical aspects of CPA

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