This half day course provides the knowledge and skills necessary to incorporate the
LumenVox Call Progress Analysis into your outbound application to determine if the call
was answered by a human or a machine. This course is intended for software developers
familiar with telephony applications, CCXML and VXML.
Please have the LumenVox Speech Recognizer, License Server and Speech Tuner
installed and running. If you need help, please
LumenVox sales representative or
call 1-877-977-0707 to sign up for a class or for further information.
- Features of LumenVox Call Progress Analysis (CPA)
- What's needed
- How to customize your own grammar
- How to collect your results
- Using the sample outbound application provided by LumenVox
- Technical aspects of CPA