Application Development

Let's face it — speech applications can be difficult. At a glance, it is easy to assume that you "just add speech" to an application, and it should be instantly easier for the end user.

The truth is that effective voice user design is an art form of its own. There are dozens of technologies, software packages and deployment concepts in this constantly evolving market. LumenVox's Professional Services team can help you navigate this terrain with ease of mind.

In fact, we are uniquely positioned to be your greatest ally in a speech development project. We have the talent and depth to do some things very well, but we do not seek to be all things to all people. That is why we have selected an array of partners with a broad range of expertise and capabilities. If you contact our services team, we will give you an honest assessment of the best way to get your idea to market within your budget, timeframe, and usability parameters. If you are unsure about your requirements, then we are able to knowledgeably collaborate with you in a discovery engagement to develop an application blueprint that you can use with anyone.

Our primary concern is ensuring that you have the right resources for a successful implementation. We leverage several strengths to ensure your success.

Partnership

LumenVox understands the value of teamwork and collaboration. Since our beginning, we have fostered partnerships with players in several industries, including integrators, solution providers, platform partners and developers. If you are interested in working with one of our partners, do not hesitate to let us know.

Scalability

Our interest in partnership with you knows no bounds. We want to help you with your development regardless of the size of your organization or the application. Whether you are looking to develop a simple auto attendant or a natural language application with web-services enabled data stores, we put the combined resources of our partners and internal talent to work for you.

Agility

We are more efficient and nimble than our competitors. We have heard time and time again that customers want flexible and efficient sales and development practices. When requirements change or customization is key, we provide solutions, not excuses.

Delivery

A speech application is only as good as the information your users can get from it. We want to ensure that you are able to maximize the usefulness of the data that you get from your application. If you need access to call data, we can help you write a web service to it for your reporting. If self-service is crucial, our design will include a customized portal for administrators.

Whatever your application requirements are, we will leverage all available expertise to ensure that your speech application stands out amongst the best.