• Licensing Overview
    • Generating a Server ID File
    • Uploading and Downloading Licenses
    • Installing Licenses
    • Configuring Licenses
    • Downloading the Software
    • Installing the Platform
    • Upgrading the Platform
    • About Quick Start
    • Creating and Naming a New Project
    • Creating and Naming New Modules
    • Setting up the Start Module
    • Returning to the Call Flow View and Checking Relations
    • Setting up a List Module
    • Recording and Using a Library Vox
    • Setting up a Hangup Module
    • Setting up the Global Module
    • Setting Up the Global Yes/No Module
    • Section One:Basic Functions
      • Creating a New Project
      • Naming Your Project
      • The Call Flow View
      • Adding Modules to the Call Flow View
      • Naming Modules
      • Opening a Module
      • The Start Module
      • Recording a Quick Vox
      • Editing Properties from the Properties Table
      • Setting up a Goto
      • Returning to the Call Flow View
      • Double Checking Gotos Using Relations
      • Using the Transfer Module
      • Recording a Library Vox
      • Using a Library Vox
      • Using the Hangup Module
      • Section One Review
    • Section Two:Advanced functions
      • Opening an Existing Project
      • The List Module
      • About Grammar
      • Adding Concepts and Phrases to the Grammar List
      • Notes on Scripts and Grammars
      • Adding Phrases to an Existing Concept
      • Setting up a Confirmation
      • Setting up a Response
      • The Phrase Library and the Backus-Naur Form
      • The Multilevel Module
      • The Global Module
      • No Input, No Match & Error Handling
      • The Global Yes/No Module
      • Section Two Review
    • Section Three:Tips and Techniques
      • Adding Multiple Voxes to an Action List
      • Maximizing Grammar Recognition
      • Changing the "Confirm concept below confidence" Value
      • Using a Goto Module to Simplify Changes
      • Using a Natural Language Module as a List
      • To Do List
    • Components
      • What makes up a Platform?
      • Actions
        • What is an Action?
        • What is a Terminal Action?
        • Adding Actions to an Action List
        • Deleting an Action from an Action List
        • Vox
          • What is a Vox?
          • Quick Voxes
            • What is a Quick Vox?
            • Recording a Quick Vox
            • Changing a Quick Vox
            • Quick Vox Properties
          • Library Voxes
            • What is a Library Vox?
            • Library Vox Properties
            • Recording a Library Vox
            • Using a Library Vox
            • Changing a Library Vox
            • Audio Manager
              • What is the Audio Manager?
        • Listen
          • What is a Listen?
          • Listen Properties
        • Goto
          • What is a Goto?
          • Goto Properties
          • Setting up a Goto
        • Transfer
          • What is a Transfer?
          • Transfer Properties
          • Setting up a Transfer
        • Hangup
          • What is a Hangup?
          • Setting up a Hangup
      • Modules
        • What is a Module?
        • Module Properties
        • Creating a New Module
        • Opening an Individual Module
        • Naming and Renaming a Module
        • Deleting Module(s)
        • Module Notes
        • Start Module
          • What is a Start Module?
          • Using the Start Module
        • List Module
          • What is a List Module?
          • Using the List Module
        • Multilevel Module
          • What is a Multilevel Module?
          • Using the Multilevel Module
        • Yes/No Module
          • What is a Yes/No Module?
          • Using the Yes/No Module
        • Overview Module
          • What is an Overview Module?
          • Using the Overview Module
        • Goto Module
          • What is a Goto Module?
          • Using the Goto Module
        • Transfer Module
          • What is a Transfer Module?
          • Using a Transfer Module
        • Hangup Module
          • What is a Hangup Module?
          • Using a Hangup Module
        • Global Module
          • What is a Global Module?
          • Using the Global Module
        • Global Yes/No Module
          • What is the Global Yes/No Module?
          • Using the Global Yes/No Module
    • Commands
      • What are Commands?
      • Shortcuts
      • File
        • New
        • Open
        • Close
        • Save
        • Save As File
        • Save As Database Project
        • Print
        • Print Setup
        • Exit
      • Edit
        • Undo
        • Cut
        • Copy
        • Paste
      • View
        • Toolbar
        • Status Bar
        • Modules
        • Lists
        • Rulers
        • Project Properties
        • Audio Manager
      • Window
        • Casecade
        • Tile
    • Putting It Together
      • Projects
        • What is a Project?
        • Creating a new Project
        • Opening an Existing Project
        • Naming and Renaming a Project
        • Project Properties
        • Project Notes
        • Exiting a Project
        • Working With Languages
      • Action Lists
        • What is an Action List?
        • Action List Properties
        • Deleting an Action List
        • Main
          • What is a Main?
        • No Inputs
          • What is a No Input Handler?
          • Setting up a No Input Handler
        • No Matches
          • What is a No Match Handler?
          • Setting up a No Match Handler
        • Errors
          • What is an Error Handler?
          • Setting up an Error Handler
        • Confirmations
          • What is a Confirmation?
          • Adding a Confirmation to a Concept
        • Responses
          • What is a Response?
          • Adding a Response to a Concept
      • Grammar
        • Grammar
          • What is Grammar?
          • Grammar Properties
        • Concepts
          • What is a Concept?
          • Concept Properties
          • Adding a Concept to a Grammar
          • Changing the Name of a Concept
        • Phrases
          • What are Phrases?
          • Phrases Properties
          • Adding Phrases to a Concept
          • Changing Phrases
          • Removing Phrases
      • Annotations
        • What is an Annotation?
        • Naming the Annotation Objects
        • Creating an Annotation
        • Modifying an Annotation
      • Properties
        • After Audio delay (sec)
        • Allow Barge-in
        • Confirm concept below confidence
        • Control (Library Vox)
        • Control (Quick Vox)
        • Date
        • Description
        • Max. no. of No Input errors
        • Max. no. of No Match errors
        • Name
        • No. of times to disambiguate
        • Phone Number
        • Phrase Variations
        • Remove Concepts on Misrecognition
        • Replay initial audio after handler
        • Transcript
        • Type
        • Voice
        • X
        • Y
        • Z
    • Designing a Speech Application
      • Introduction
      • Navigation
      • Voice and Script
      • Barge-ins, No Inputs and No Matches
      • Development
    • API Interface
      • Overview
      • Additional Prompt Methods
      • Information About the call
      • Storing information about the call
      • Setting up the interaction
      • Evaluating the interaction with the caller
      • Using Concept/Phrase Grammars
      • Loading SRGS Grammars
      • Getting SRGS Results
      • Controlling the call flow
      • Logging information
    • Creating a VB Call Application
      • Step By Step
      • Step By Step Platform Project
      • Creating the interaction
    • Tuning
      • Tuning the System
      • Using the Call Log Viewer
    • Custom Action Dlls
      • Custom Actions
      • Creating a Custom Action DLL
      • Coding the Custom Action DLL
      • Custom Action Example
      • RPC Custom Action DLL
    • Custom Action Programming Interface
      • API Interface
        • LVCA_AddConcept
        • LVCA_AddConceptA/LVCA_AddConceptW
        • LVCA_AddMainAudio
        • LVCA_AddMainLibraryAudioA/LVCA_AddMainLibraryAudioW
        • LVCA_AddOneTimeAudio
        • LVCA_AddOneTimeAudioFileA/LVCA_AddOneTimeAudioFileW
        • LVCA_AddOneTimeAudioFromVAPA/LVCA_AddOneTimeAudioFromVAPW
        • LVCA_AddOneTimeLibraryAudioA/LVCA_AddOneTimeLibraryAudioW
        • LVCA_AddOneTimeTTSAudioA/LVCA_AddOneTimeTTSAudioW
        • LVCA_AddPause
        • LVCA_AddSRELogFieldA/LVCA_AddSRELogFieldW
        • LVCA_AddStandardGrammar
        • LVCA_AvailibleLines
        • LVCA_Bridge
        • LVCA_CheckLineState
        • LVCA_ClearAudioQueue
        • LVCA_ClearSRELogFields
        • LVCA_DisplayMessageA/LVCA_DisplayMessageW
        • LVCA_DTMFCheck
        • LVCA_GetANIA/LVCA_GetANIW
        • LVCA_GetANI_DNISA/LVCA_GetANI_DNISW
        • LVCA_GetCallerAudio
        • LVCA_GetCallerAudioSize
        • LVCA_GetCallerIDA/LVCA_GetCallerIDW
        • LVCA_GetConceptA/LVCA_GetConceptW
        • LVCA_GetCondition
        • LVCA_GetDNISA/LVCA_GetDNISW
        • LVCA_GetCurrentModuleA/LVCA_GetCurrentModuleW
        • LVCA_GetCustomStringDataA/LVCA_GetCustomStringDataW
        • LVCA_GetLastCallErrorA/LVCA_GetLastCallErrorW
        • LVCA_GetLastSystemErrorA/LVCA_GetLastSystemErrorW
        • LVCA_GetLineNumber
        • LVCA_GetRawTextA / LVCA_GetRawTextW
        • LVCA_GetUserData
        • LVCA_GetUserDataA / LVCA_GetUserDataW
        • LVCA_GetMultiLevelCountA/LVCA_GetMultiLevelCountW
        • LVCA_GetMultiLevelConceptA/LVCA_GetMultiLevelConceptW
        • LVCA_GetNatLangConceptsA/LVCA_GetNatLangConceptsA
        • LVCA_GetPhraseA / LVCA_GetPhraseW
        • LVCA_GetPhonemeA / LVCA_GetPhonemeW
        • LVCA_GetRawConceptCount
        • LVCA_IsCustomConceptA/LVCA_IsCustomConceptW
        • LVCA IsGrammarValid
        • LVCA_OutdialA / LVCA_OutdialW
        • LVCA_PlayAudioUninterrupted
        • LVCA_RecordAudioToFileA/LVCA_RecordAudioToFileW
        • LVCA_RemoveConceptA/LVCA_RemoveConceptW
        • LVCA_ResetGrammar
        • LVCA_RunProjectA/LVCA_RunProjectW
        • LVCA_SetAfterSpeechDelay
        • LVCA_SetApplicationSelectedConceptA/ LVCA_SetApplicationSelectedConceptW
        • LVCA_SetCallPropertyA/LVCA_SetCallPropertyW
        • LVCA_SetGotoA/LVCA_SetGotoW
        • LVCA_SetCFECI_Mode
        • LVCA_SetCustomStringDataA/LVCA_SetCustomStringDataW
        • LVCA_SetRecognitionTimeout
        • LVCA_SetRobustEnterEvent
        • LVCA_SetTransferA/LVCA_SetTransferW
        • LVCA_SetUserData
        • LVCA_SetUserDataA / LVCA_SetUserDataW
        • LVCA_StopChannelByLineNumber
        • LVCA_SystemMessageA/LVCA_SystemMessageW
        • LVCA_TakeLineOffHook
        • Hardware Interface Interaction Parameters
      • SRGS API Interface
        • API Functions
          • LVCA_LoadSRGSGrammar*
          • LVCA_UnloadGrammar*
          • LVCA_IsSRGSGrammarLoaded
          • LVCA_ActivateSRGSGrammar
          • LVCA_DeactivateGrammars*
          • LVCA_GetNumberOfSRGSParses
          • LVCA_GetParseTreeHandle
          • LVCA_GetNumberOfSRGSInterpretations
          • LVCA_GetInterpretationData
        • Parse Tree
          • LVParseTree Summary
        • Semantic Interpretation
          • Using Semantic Data
        • Creating a Custom Action Dynamic Link Library
          • Creating a Custom Action DLL
          • Coding the Custom Action DLL
        • Attaching to the Platform
          • Custom Action Example
          • Telling the Platform Designer about your functions
          • Design Issues
    • Introduction to the Call Handler
    • Starting the Call Handler for the first time
    • The Main Window
    • Configuring the Call Handler
    • Using Text-to-Speech
    • T1.ini
    • Individual Line Settings
    • Dialogic Hardware Notes
      • Which Cards Do I Need?
      • Installation Tips
      • Where to Get the Driver Software
      • Configuring Drivers
      • Global Call
      • Connecting Analog lines to a PBX
      • ISDN
      • Using HMP
        • Setting up HMP
        • Configuring the Call Handler for HMP
        • Testing HMP with a Soft Phone
    • LV_Platform.ini
      • LV_Platform.ini
      • General Settings
      • Call Handler Settings
      • Dial Tone Detection
      • ISDN Settings
      • VAD Parameters
      • NeoSpeech Settings
    • Recognition Questions